BigPanda And ServiceNow Launch Certified App To Cut Alert Noise By 99% And Speed Incident Resolution For Enterprises

BigPanda has partnered with ServiceNow as an elite Build Partner to launch a certified application aimed at reducing alert noise by up to 99% and accelerating incident resolution for enterprises. The application consolidates high-volume alerts into actionable incidents within ServiceNow, leading to over 50% fewer incident tickets and a 30-50% faster mean time to resolution (MTTR). This collaboration is expected to deliver significant operational savings and enhance service reliability for enterprise IT teams.